Agency · Featured
Sort small businesses' inboxes for a monthly fee
Sort a small business's incoming emails and support tickets with a cheap AI that only makes sorting calls, and bring in a writing AI or a person only when needed.
The hard part: selling the service and tuning categories so the decider stays accurate on each client's mail mix.
Who pays
Small and mid-sized businesses with roughly 100 or more inbound messages a day, such as support desks, agencies, and e-commerce shops, that now spend staff time or chat-model API costs sorting them. Our proposal is a setup fee plus a monthly volume tier, for example priced per 1,000 decisions. No source reports an operator reselling triage yet, so this pricing is unproven.
How to build it
Choose a fast decision model
Pick a decider: Jev (TypeSafe), Cloudflare Clef-flash, or Perplexity pplx-decider. Any fast decision model works.
Send client messages to the model
Connect the client's Zendesk, Freshdesk, HubSpot, or Gmail webhook to an n8n workflow or a small Vercel serverless function that sends the subject and body to the decider.
Sort messages into lanes
Have the decider return category, priority, and a lane (ignore, log, draft, or human). Send anything uncertain to a person by default.
Draft replies for human approval
Route only the 'draft' lane to Claude, ChatGPT, or Grok to write a suggested reply for a human to approve.
Log decisions and spot-check mistakes
Log every decision in Supabase, and randomly audit a small share of ignored messages to catch mistakes.
Bill clients by usage
Bill clients with Stripe metered billing, using the decision counts from Supabase as the usage figure for each volume tier.
Sources on X
- BitrootIndia · Sep 22, 2026
A consultancy article describes a workflow. A ticket arrives in Zendesk, Freshdesk, or HubSpot, and a webhook sends it to Jev. Jev returns category, priority 1-5, and escalate yes/no in one call, and anything of medium confidence (0.65-0.85) is queued for a human. The headline claims GPT-4 costs $25-50 per 1,000 tickets and Jev costs $4, but the article's own per-ticket figures don't match, so treat the costs as rough. It also says Jev struggles when categories overlap, when you need explanat…
- JimButton_ · Oct 2, 2026
Jim Button reports that in a UiPath setup, Jev classified emails at least as accurately as an LLM agent and roughly seven times faster.
- elllse9 · Sep 25, 2026
A small account says (the poster's own claim) that Jev plus an agent handled 20,000 decisions in a day for $29.04. Jev's share was $0.84, and writing plus audits made up the rest. Events were routed to ignore, log, draft, or human. Uncertain cases went to a human, and 1% of ignored events were randomly audited.
- 0xTreff · Oct 2, 2026
Existing accounts kept working. It says open alternatives Kev and Laya use the same /v1/systemone endpoint, so the TypeSafe SDK can be pointed at them by changing the base URL.
Ideas are curated from public posts and untested by us. Read the full note.